Prior Period  /  Digital Product Management  /  Web Production

90 sites.
Two imprints.
One team.

From 2005 to 2008, Lucia led digital product management and web production for Sony Urban Music and Columbia Records — directing a cross-functional team responsible for creative direction, CMS infrastructure, email marketing, and digital campaigns across a portfolio of 90+ artist websites during the music industry's transition into the web era.

Scale: 90+ Artist Sites
Columbia Records
Sony Urban
2005 – 2008
Client
Sony Music Entertainment
Role
Director, Digital Product Management & Production
Scope
Web Production · CMS · Email Marketing · Digital Strategy
Portfolio Size
90+Artist websites across two imprints
The Context
Before the feed.
Before the stream.
The website was everything.

Between 2005 and 2008, an artist's website wasn't supplemental — it was the primary digital touchpoint. Fan databases lived there. Pre-orders happened there. Tour announcements, exclusive content, email sign-ups — all of it ran through a web presence that needed to be built, maintained, and evolved at the speed of a release calendar.


At Sony Urban and Columbia Records, that meant managing a portfolio of 90+ artist sites across two of the label's largest imprints. Every site had its own creative direction, its own release cycle, its own audience. The infrastructure tying them together had to be centralized without homogenizing the identity of the artists it served.


The job was equal parts production operation, digital strategy, and creative direction — led by a small, fast-moving team at 550 Madison Avenue, with Lucia owning the digital product roadmap across both imprints.

The Operation
90+
Artist websites under active management across both imprints
2
Major label imprints — Sony Urban Music and Columbia Records — operating concurrently
3 yrs
Spanning the industry's full transition from static web to Web 2.0 digital infrastructure
Chapter One  ·  2005 – 2007
Sony Urban Music
Urban, grassroots, and moving fast

Sony Urban was the label's engine for urban and hip-hop releases — closely tied to Epic and Columbia imprints, with a roster that required both large-scale digital campaigns and grassroots street-level marketing. Online presence had to move at release speed.

Three 6 Mafia — Most Known Unknown
Three 6 Mafia
Most Known Unknown
Columbia Records
Omarion — self-titled
Omarion
Omarion
Epic / Sony Urban
Omarion — 21
Omarion
21
Epic / Sony Urban
Nas — Stillmatic
Nas
Stillmatic
Columbia Records
Wyclef Jean — The Ecleftic
Wyclef Jean
The Ecleftic
Columbia Records
Collie Buddz
Collie Buddz
Collie Buddz
Columbia Records
DMX — Year of the Dog... Again
DMX
Year of the Dog... Again
Columbia Records
Ginuwine — Back II Da Basics
Ginuwine
Back II Da Basics
Epic / Sony Urban
Chapter Two  ·  2006 – 2008
Columbia Records
The largest imprint in the label group

Columbia Records was the flagship — a roster spanning pop, rock, R&B, and metal, each with its own audience, aesthetic, and digital expectation. BeyonceOnline.com. Slayer.net. JohnLegend.com. CoheedandCambria.com. The range wasn't incidental — it was the job.

Beyoncé — B'Day
Beyoncé
B'Day
Columbia Records
Coheed and Cambria — No World for Tomorrow
Coheed and Cambria
No World for Tomorrow
Columbia Records
John Legend — Once Again
John Legend
Once Again
Columbia Records
Celine Dion — Taking Chances
Celine Dion
Taking Chances
Columbia Records
Slayer — Christ Illusion
Slayer
Christ Illusion
American / Columbia
Amerie — Touch
Amerie
Touch
Columbia Records
Chris Botti — Italia
Chris Botti
Italia
Columbia Records
Paul Potts — One Chance
Paul Potts
One Chance
Columbia Records
Kelly Rowland — Ms. Kelly
Kelly Rowland
Ms. Kelly
Columbia Records
The Work
What running digital
for a label actually meant.

This wasn't a single project — it was an infrastructure operation. Every decision had to scale across dozens of artists, dozens of release cycles, and a constantly shifting digital landscape.

🌐
90+ Sites, One Production System
Each artist site required its own creative direction while operating within a shared production infrastructure. Building CMS guidelines, production workflows, and content management plans that could flex across wildly different artists — from Beyoncé to Slayer — without losing identity.
Production · CMS Strategy
📧
Email Marketing Platform
Implemented the label's email marketing strategy — building artist fan databases, developing campaign themes, and executing the programs. Email was the primary direct-to-fan channel before social media existed at scale.
Email · Fan Database
🤝
Digital Partner Strategy
Collaborated with AOL, MSN, MTV.com, and Launch for promotional campaigns. Coordinated digital store placements with iTunes, Napster, and Sony Connect to support digital sales — shaping how releases showed up in the earliest digital storefronts, before streaming existed.
Partnerships · Digital Distribution
💹
Web 2.0 Revenue Transition
Collaborated with the team responsible for the strategic transition of label sites from static promotional pages into Web 2.0 revenue generators — implementing RSS, new tagging systems, advertising rate optimization through traffic growth, and aligning digital activities with broader IT architecture goals.
Strategy · Monetization
🎯
Grassroots to Global
At Sony Urban, campaigns ranged from grassroots digital marketing for developing artists to large-scale online launches. Built viral marketing tools — MySpace integrations, e-cards, media players, screensavers — that met fans where they already were before acquisition channels were formalized.
Campaigns · Artist Development
🗞️
Online Press & Editorial
Initiated and managed online press — album reviews, exclusive interviews, and editorial placements — as a distribution channel for artist narrative. This was PR function built into the digital production workflow, before digital PR became a discipline of its own.
Editorial · PR Strategy
The Stack — 2005–2008
Built on the infrastructure of its era: custom CMS platforms, early email marketing systems, and web production workflows that predated modern tooling. Partner integrations with iTunes, Napster, AOL, and MSN. MySpace as a viral distribution channel. Traffic analytics informing advertising rate strategy. Everything built to move at the speed of a release calendar — which meant fast, and then faster.
Custom CMS Email Marketing iTunes · Napster AOL · MSN · MTV.com MySpace Integration Web Analytics
The Result
A production operation that ran at label speed

Over three years, this wasn't just web work — it was the digital infrastructure for two of the most active imprints in the music industry during the most consequential transition in the history of how music reaches people. The groundwork laid here — CMS discipline, fan database strategy, digital partner integration — became the blueprint that followed into every project after.

90+
Artist Sites
Managed across Sony Urban and Columbia Records
2
Major Imprints
Sony Urban Music and Columbia Records — the label's flagship
3
Years
Spanning the full Web 2.0 transition in the music industry
10%
User Retention Lift
Email marketing themes driving measurable audience retention growth